Frequently Asked Questions

Please read our FAQs before sending us a message:

What are your trading hours?

Monday – 8am to 5:30pm

Tuesday – 8am to 5:30pm

Wednesday – 8am to 5:30pm

Thursday – 8am to 5:30pm

Friday – 8am to 5:30pm

Saturday – 8am to 3pm

Sunday – Closed

“Please note we can make special arrangements for urgent bookings.”

What is your last appointment of the day?
  • 4.15pm for a cut and blow dry.
  • For colour, this will depend on your exact requirements and stylist. You will be advised on the approximate duration of appointment by our Front Desk.

  • Please note we can make special arrangements for urgent bookings.

What are your prices for cuts, colour and extensions?

For cuts and colour we have a tiered price system where you pay for the level of stylist that you see. A stylist’s level is determined by their experience, skill and popularity.

Ladies Cuts

  • Master R610
  • Expert R560
  • Senior R455
  • Qualified R405

Gents Cuts

  • Master R405
  • Expert R335
  • Senior R305
  • Qualified R275

Colour

  • Please book a consultation.

Extensions

  • Please book a consultation
Why do I need a consultation in order to book a colour or extensions service?

We require guests to have an in-salon colour consultation in order to book out the correct amount of time for your appointment and give you an accurate price for the service. It also helps us to assess your hair and do any necessary tests.

What colour do you use?

We stock the internationally renowned and award-winning German brand Goldwell. Their stylist-exclusive products are created by hair stylists for hair stylists and ultimately offer you, the client, the best hair care possible. Goldwell has a full portfolio for stunning results, innovative tools for superior agility and technical advances that streamline the stylists’ work. Finally, their service concepts will make you sustainably happy!

Which stylist is best for my requirements?

Many of our stylists have international training as well as participating in continuous in-house training by industry partners and experts. We currently run an in-house training academy where we offer our aspiring hair stylists, or as we call them ‘apprentices’, a 3-year bursary to become skilled in the craft of hair design. Depending on your needs our Front Desk will assign you to the best suited stylist.

Do you have parking?

Yes, our Waterkloof Heights salon has secure parking while our Cape Quarter salon offers parking in the Cape Quarter Lifestyle Village parkade.